Cardsmart Merchant Services is a United States based company that works offering merchant accounts to business owners of both online and offline business. These merchant accounts allow the business owners to be able to accept payments from customers that help them to fulfill their business needs. E-commerce, POS systems, and the equipment and software that is needed for it are just a couple of the things that are offered by Cardsmart Merchant Services.
Headquartered in Las Vegas, this is not an accredit business with the Better Business Bureau. Despite this, the company has been able to maintain a rating of a “B+” with this agency at the time of this writing of this review. There have been four complaints filed against Cardsmart and they were split 2-2 among billing issues and issues with the products. Two of the complaints were fully resolved, the other two had good faith efforts made by the company to get them solved, but one of those two left the customer still unsatisfied.
The lower than expected rating from the BBB is due in large part to the problem that left the customer unsatisfied. This was a complaint that was made in 2009 and does not seem to be one that is going to be solved since it has not already. No other complaints have been made against the company on other customer protection sites at this time.