n/a overall rating

BBB Rating

Since 2001 First Merchant Payment Services has been providing the solutions that clients need to accept electronic payments from their customers. Everything from debit and credit card purchasing to electronic payment acceptance solutions are offered by this company. This is helpful when it comes to getting the funds from customers into your hands.

First Merchant Payment Services is not an accredited member of the BBB but they do have a rating from them. That rating currently stands at “A+” as of the time of this writing. There have been nine registered complaints against the company but seven of those complaints have been fully resolved while two were not. The two that were not fully resolved did have good faith efforts made by the company to try to get them resolved, and this is why the BBB believes that giving the company its highest rating is appropriate.

Currently, there have been no other complaints filed on other customer protection websites. This is another strong sign that the company is doing right by its customers, and it is another factor that the BBB takes into consideration when trying to figure out what type of rating is appropriate for any company that it is rating.

First Merchant Payment Systems is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.